(updated 3-31-2020)
As the coronavirus (COVID-19) begins to have an increased impact on our communities, Regional Finance is taking proactive steps across our branch network to help keep you, our customers, and our employees safe and healthy.
Payments & Online Account Management
Government Programs & Resources
Please know that banks and financial institutions, such as Regional Finance, are considered “essential services,” which means that we are open and ready to help you if you have any questions or need assistance with your account.
Online: For your convenience, you are always able to make payments or view your account balance online by accessing Online Account Management. If you have not already registered for Online Account Management, please click here to do so.
By Phone: You can call us and pay over the phone via your checking account or debit card. To reach a local branch, call (888) 636-3535.
At a branch: You may also drop your payment through the door slot at any Regional Finance branch. If your branch does not have a payment slot, please contact us and one of our employees will meet you at the door to accept your payment in order to minimize contact.
By Mail: You can mail your check or money order to your local branch.
We are urgently developing a number of special programs for customers impacted by COVID-19 and will communicate them as soon as they are ready.
In the meantime, please contact us to if you’re having trouble keeping up with your payments. We may be able to help by:
Please call us at (888) 636-3535 to discuss your options.
* Certain eligibility requirements and limitations on availability apply.
On Friday, March 27th, the Coronavirus Aid, Relief and Economic Security (CARES) Act became law. The CARES Act provides broad-based economic relief, including a number of programs that could potentially benefit you. The links below provide additional detail on some of the key elements of the CARES Act. We encourage you to understand how you might benefit from these programs:
One-time payments from the federal government to individuals and families
Unemployment insurance expansion
Click here to learn about unemployment insurance in your state
In addition to the CARES Act, below are a number of other valuable governmental resources that could help you and your loved ones stay safe at this time:
Apply for Unemployment Benefits
Learn more about avoiding foreclosure an eviction
Families First Coronavirus Response Act – Employee Rights
CFPB: Protecting your Finances during the Pandemic
Learn more about state tax filing relief
Keep close tabs on your credit score and loans
Get tips for helping children cope with the coronavirus
Find free e-learning resources